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Privacy Policy

The undersigned TECNO METAL CARPEN srl, with legal and operational headquarters in Via Sante Segato 8 - 36030 Montecchio Precalcino (VI), CF and PIVA 02121800243  as "Data Controller" informs you, pursuant to articles 13 and 14 of the European Regulation no. 679/2016 (hereinafter "EU Regulation"), that your data will be processed as indicated below:

 

Object of the Treatment

The Data Controller informs you that personal data, identification (for example, name, surname, company name, address, telephone, e-mail, bank and / or payment details, etc.), hereinafter referred to as "personal data" or even simply "data" relating to you, also acquired verbally directly or through third parties in the past, such as those that will be collected in the future, may be processed in full compliance with the EU Regulation. The Data Controller carries out the processing in a lawful manner specifically for the execution of a contract of which you are a party or for the execution of pre-contractual measures (e.g. preparation of an offer, etc.) requested by you (art. 6 of the EU Regulation). By data processing we mean any operation or set of operations concerning the collection, registration, organization, conservation, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, destruction of the data.

 

Legal basis and purpose of the processing

Legal basis: EU Regulation no. 679/2016

2A) without your express consent (Article 6 letter b), c), e) of the EU Regulation), for the following purposes:

- fulfill the pre-contractual, contractual and tax obligations deriving from any  existing relationships with you;

- fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority (such as in the field of anti-money laundering);

- exercise the rights of the Data Controller, for example the right to defense in court;

- for keeping the general accounts;

- for management purposes (invoicing, any document management, etc.);

- for credit management;

- for statistical analysis and quality control;

- for insurance management;

- for technical assistance.

Since you have read this information while browsing our site, we also inform you and in any case that your browsing data will be processed for purposes related to the implementation of the following obligations, relating to legislative or contractual obligations:

- Technical and functional access to the site no data is kept after closing the browser;

- Advanced navigation purposes or personalized content management;

- Statistical and analysis purposes of navigation and users.

2B) Only with your specific and distinct consent (Article 7 of the EU Regulation), for the following commercial and / or marketing and / or profiling purposes, only if we make use of it and inform you in advance:

- sending via e-mail, post and / or sms and / or telephone contacts of newsletters, commercial communications and / or advertising material on products or services offered by the Data Controller and / or detection of the degree of satisfaction with the quality of what is carried out on Your request;

- sending by e-mail, post and / or sms and / or telephone contacts of commercial and / or promotional communications from third parties (for example, business partners).

 

Processing methods

The processing of your personal data is carried out by means of the operations indicated in art. 4 n. 2) of the EU Regulation and precisely:  collection, registration,  the organization, the  structuring,  there  conservation, adaptation  or  there  edit,  the extraction,  there  consultation,  use,  there  communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, cancellation or destruction, blocking. Your personal data are subjected to both paper and electronic and / or automated processing (however suitable for guaranteeing the security and confidentiality of the data).

 

Data retention times and other information.

The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no later than the legal deadlines from the termination of the relationship for the purposes referred to in the existing relationship. With reference to the personal data subject to processing for marketing and commercial purposes, the same will be kept in compliance with the principle of proportionality and in any case until the purposes of the processing have been pursued or until the revocation of the specific consent by part of the interested party. 

The personal data you provide will be processed "in a lawful manner, according to correctness and transparency", protecting your privacy and your rights. 

The interested party undertakes not to insert or transmit any material on or from any platform: 

that is intimidating, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, such as to incite racial hatred, discriminatory or discriminatory, threatening, scandalous, inciting, blasphemous, violating the obligations of secrecy, violating privacy or that may in any way cause annoyance or damage; o that represents or encourages behavior that could be considered forms of crime, that could give rise to the responsibility of anyone, that are in any way contrary to the law, public order or morality or that harm the rights of third parties anywhere in the world ; or that cause damage (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, defective components, corrupted data or other software with harmful content or capable of damaging). The User cannot abuse the Site (including, by way of example, carrying out hacking activities).  

 

Access to data

Your data may be made accessible for the purposes referred to in points 2.A) and 2.B) above:

- to employees and collaborators of the Data Controller in Italy and abroad, in their capacity as persons in charge and / or internal managers of the processing and / or system administrators;

- to third-party companies or other subjects who carry out outsourced activities on behalf of the Data Controller, in their capacity as external data processors (by way of example: associated firms, lawyers,  data processing companies, certifying bodies, accounting / tax consultant and in general all the bodies responsible for checks and controls regarding the correct fulfillment of the aforementioned purposes, credit institutions, professional firms, consultants, insurance companies for the performance of insurance services, financial offices, Municipal Bodies and / or Municipal Offices, to consultants and service companies and for safety in the workplace, which will in turn be able to communicate the data, or grant access to them within their own participating members, users and their assignees for specific market research. The data collected and processed may also be communicated, in Italy and abroad, to subcontractors, suppliers, for the management of information systems, to transporters, freight forwarders and customs agents).

 

Data communication

Without the need for express consent (Article 6 letter b) and c) of the EU Regulation), the Data Controller may communicate your data for the purposes referred to in point 2.A) above to supervisory bodies, judicial authorities , to insurance companies for the provision of insurance services, as well as to those subjects to whom the communication is mandatory by law for the accomplishment of the aforementioned purposes.

These subjects will process the data in their capacity as independent data controllers.

During and after browsing, your data may be disclosed to third parties, in particular to:

- Google: Advertising service, Advertising target, Analytics / Measurement, Content customization, Optimization;

- Google AdWords: Advertising service, Advertising target, Analytics / Measurement, Content customization, Optimization;

- Google Analytics: Advertising target, Analytics / Measurement, Optimization.

Your information will not be disseminated.


Data transfer

Personal data are stored on devices located at the headquarters of the Data Controller or at providers within the European Union. In any case, it is understood that the Data Controller, if necessary, will have the right to move the data even to non-EU countries.  In this case, the Data Controller ensures from now on that the transfer of data outside the EU will take place in compliance with the applicable legal provisions, subject to the stipulation of the contractual clauses and standard checks provided by the European Commission.

Both with regard to the data present on its devices, and for any data present at the provider, the Data Controller has implemented adequate technical and organizational measures to guarantee an appropriate level of security, in full compliance with the provisions of art. 32 of the EU Regulation.

Navigation: your navigation data may also be transferred, limited to the purposes indicated above, in the following states: - EU countries, - United States.

Cookie management: in the event that you have doubts or concerns about the use of cookies, you can always intervene to prevent them from being set and read, for example by changing the privacy settings in your browser in order to block certain types.

Since each browser, and often different versions of the same browser, also differ significantly from each other, if you prefer to act independently through your browser preferences, you can find detailed information on the necessary procedure in your browser's guide.

 

Nature of the provision of data and consequences of refusing to respond

The provision of data for the purposes referred to in point 2.A) above is mandatory. In their absence, we will not be able to guarantee the Services as indicated in 2.A).

The provision of data for the purposes referred to in point 2.B) above is optional. You can therefore decide not to provide any data or to subsequently deny the possibility of processing data already provided: in this case, you will not be able to receive newsletters, commercial communications and advertising material and / or anything else relating to the Services offered by the Data Controller.

However, you will continue to be entitled to the Services referred to in point 2.A).

 

Rights of the interested party

In your capacity as an interested party, you have the rights referred to in art. 15 of the EU Regulation reported below and precisely:

     1.  You have the right to obtain from the Data Controller confirmation that a  processing of personal data concerning you and in this case, to obtain access to personal data and the following information:

a) the purposes of the processing;

b) the categories of personal data in question:

c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular if they are recipients of third countries or international organizations;

d) when possible, the retention period of the personal data envisaged or, if not possible, the criteria used to determine this period;

e) the existence of the right of the interested party to ask the Data Controller to correct or delete personal data or limit the processing of personal data concerning him or to oppose their treatment;

f) the right to lodge a complaint with a supervisory authority (the Guarantor for the protection of personal data);

g) if the data are not collected from the data subject, all available information on their origin;

h) the existence of an automated decision-making process, including profiling pursuant to art. 22, paragraphs 1 and 4 of the EU Regulation, and, at least in such cases, significant information on the logic used, as well as the importance and expected consequences of this treatment for the data subject.

    2. If your personal data are transferred to a third country or to an international organization, you have the right to be informed of the existence of adequate guarantees pursuant to art. 46 of the EU Regulation relating to the transfer.

    3. The Data Controller will provide you with a copy of your personal data being processed if you request it.

If you request further copies, the Data Controller may charge you a reasonable fee based on administrative costs. If you submit your request by electronic means, and unless otherwise indicated, the information will be provided to you in a commonly used electronic format.

    4. The right to obtain a copy referred to in paragraph 3 must not affect the rights and freedoms of others.

Furthermore, where applicable, you can enjoy the rights referred to in articles 16 to 21 of the EU Regulation and precisely you have:

- the right to rectify personal data;

- the right to be forgotten (right to cancellation);

- the right to limitation of processing;

- the right to data portability;

- the right to object;

- the right to complain to the Guarantor Authority.

You also have the right to revoke any consent already given at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation.

 

Personal data not obtained from the interested party

It may happen that the writer is not the Data Controller to whom you have given your personal data, but turns out to be co-data controller or external data processor and that therefore your data has reached the writer in second place due to of a contract that governs the parties. In this case it is specified that the writer will do everything possible to ensure that you have been informed and have given your consent to the processing. You can ask the writer for the origin of the acquisition of your data at any time.

 

Owner and Representatives

Below we provide you with some information that you need to bring to your knowledge, not only to comply with legal obligations, but also because transparency and fairness towards the people who visit our website is a fundamental part of our business.

Holder of the treatment. The Data Controller of your personal data is  TECNO METAL CARPEN srl  and that you can contact for any information or request at the following addresses: 

e-mail: support@tecnometalcarpen.com

Persons in charge and in charge of External Treatment. The complete list of the persons in charge and of the external data processing managers is available at the administrative offices of the Data Controller.  

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to show you our products and services. Your data may be stored through Wix.com data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall (see their privacy policy here ).
When you make a transaction (for example using your message box to contact us) on our website, as part of the process, we collect the personal information you provide to us such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.


We collect such non-personal and personal information for the following purposes:
Provide and manage the Services;
Provide our Users with ongoing customer service and technical support;
To be able to contact our visitors and users with general or personalized notices relating to services and promotional messages;
To create aggregate statistical data and other aggregate and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.

We receive, collect and store any information that you enter on our website or that you provide to us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; Log into; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to exit the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.


As our website does not have a shop or login service, we use the data you provide to us (such as name, surname, email, etc.) to contact you (if you have contacted us before or subscribed to our newsletter) about customer service, offers, promotions, news, etc.
We may also contact you to resolve a dispute, to collect fees or money owed, to poll your views via surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, the laws applicable nationals, and any agreements we may have with you. For these purposes we may contact you by email, telephone, text message and regular mail (if we are provided with these details).

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and / or disclose it.
If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at support@tecnometalcarpen.com.


We use third party services such as Google Analytics, Google AdSense, and Google Analytics Advertisement Remarketing (see their privacy policy here  and here ) to collect data about our audience (such as age, gender, geographic area, etc.) and to enable tracking technologies and remarketing services on our website. We do this through the use of proprietary and third-party cookies, among other things, to analyze and monitor users' use of our website, engagement and better understand online activity to provide you with better content. By accessing the site, you accept the collection and use of this information by third-party suppliers such as Wix.com and Google Analytics. We encourage you to contact them regarding their privacy policy.


We are located in Europe and therefore we comply with the GDPR - General Data Protection Regulation) n. Regulation 679/2016 .

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